Please note the navigation might differ on different handsets. To deactivate call forwarding, go to Settings > Call > Advance settings > Call forwarding.Customer must cancel/deactivate the ‘call forward before leaving home network In case, call forward is active on a mobile number, customer will be charged for both Incoming and Outgoing leg as per IR rates, if call gets forwarded as per forward conditions.Availability of the service and charges for the same will be informed once the services are available Video calling service is not available on International Roaming currently.Caller Line Identification Number (CLI) is not guaranteed while the International roaming packs are active.In case, there is a delay in sharing this information, the usage charges may display in the subsequent bills (up to 3 bills). Customer’s International Roaming usage is shared by the international operators with Jio regularly.Activation of IR pack shall not automatically activate the data service on International Roaming Once a customer has got the data stopped on International Roaming, he/she needs to activate the data service on his/her handset to avail the data service.In case the customer wants to deactivate data services while on international roaming, the same needs to be done from the handset In the event a Jio Customer has engaged the Data Barring service via Jio in India for local usage, the same shall not be applicable while on roaming, and data remains “ACTIVE” on customer’s number once connecting to the partner network in an international location.
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